Within the scope of the Ankara Development Agency's 2026 Ankara Health Tourism Technical Support Program, a three-day practical Accreditation training was conducted at our hospital by the Turkish Institute for Healthcare Quality and Accreditation (TÜSKA), under the coordination of our Ankara Provincial Health Directorate.
The training, organized to strengthen the institutional capacities of healthcare organizations holding Health Tourism Authorization Certificates and preparing for the accreditation process, shared comprehensive information on quality, safety, continuous improvement, and the development of a sustainable quality culture in healthcare services. The opening speech of the training was given by our Chief Physician, Assoc. Prof. Dr. Özgür Ömer YILDIZ. Following a presentation on the Accreditation System given to all department heads by TÜSKA auditor Assoc. Prof. Dr. Alper YAVUZ, Quality Management Officer Gülşah HOŞDİL gave an informative presentation about our hospital's services.
Assoc. Prof. Dr. During the program, led by instructors Alper YAVUZ and Esra ENGİN, our hospital's current operations were comprehensively evaluated within the framework of Healthcare Accreditation Standards, and participants received information to guide them through the accreditation processes. The interactive sessions covered practices aimed at ensuring compliance with accreditation standards, and patient and system tracing methods were examined practically.
The program also included information on quality management, patient safety, effectiveness of institutional processes, risk management, and continuous improvement activities. Participants had the opportunity to learn detailed information about important considerations in accreditation efforts and examples of best practices.
The training program concluded with the sharing of observations and findings obtained during the field evaluation process with the Hospital Management and Quality Management Team, answering questions posed by the team, and conducting mutual evaluations.